Our Services

EMIRAT Handling & Fulfillment offers you a broad variety of individually tailored solutions. Our company is known for first-class services. Did we convince you? Please use our contact form so we can discuss the details.

On one glance – this is why you should use our services

We live in the digital age and the internet shows new trends and developments with every passing second. We help you to grasp your customers' attention and make them buy your product. We are always well informed about current web-trends and can offer you our help to implement them for your business.

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Mailbox/Server Installation

We install your mailbox or a custom email address. This way you can communicate with your customers and ask for questions or feedback. We deal with everything. We take care of your mailings and offer competent customer support.

Examination of mailings

As a business, you will get a lot of mail. Some of it will be important and essential for your success. The other will be spam or only take away your time. We examine your mailings in our database and check if its valid and important.

  • Check of receipts
  • Implementing a database
  • Usage of CSV-Documents and API-Interface
  • Chronological order

Customer Service / Call-Center

Your wish is our demand! With our competent customer service, you’ll receive the essential competitive advantage and outrun the competition.

  • Hotline with competent counterparts
  • Emergency-Service
  • Ordering Service
  • Returns management
  • Customer Winback
  • Information Service and much more.

Reporting and statistics

Upon request, we provide you with a reporting fort he current status of your project.
When the project is finished, you receive a complete analysis. We take care that you get the necessary information at the right time and space.

  • Transparency
  • Stock management
  • Retouren Quote

Payment Management

We offer you transparency for every in-payment and out-payment. You always have a complete overview of your billings. We take care of your payments.

  • Reduction of risks
  • Strengthening of customer bondings
  • Financial swing
  • Payment Management
  • Reporting

Product Receipt and Shipment

We organize your warehouse and order management. This way you won’t be confronted with high costs for warehouse space, employees and logistics.

  • Quality Control upon receipt
  • Warehousing of your products
  • High-Quality Packaging
  • Transparency
  • Best shipping option
  • Clearing
  • Easy shipment tracking

Handling of Returns

We are your reliable service partner. The handling of returns and refunds is one of our main services. Returns management is one of the most important processes for businesses and needs immediate care. How you handle returns and refunds impacts your image massively and influences how many customers you gain or lose. This is why it’s so important to have a reliable partner at your side. We guarantee you a smooth management of your returns and refunds.

  • Credit management
  • Quality control
  • Re-Packaging
  • Warehouse-Management of returns

Assembly and Packaging

We are the right partner for packaging services and provide you with the necessary know how to deal with your individual demands.

  • Display assembly
  • Product refinement
  • Addition of Flyers or free sample sizes
  • Individual Packaging and repackaging
  • Folding, gluing and much else

Curious?

Customer satisfaction gets more and more important nowadays. Start benefiting from our know-how and experience. We’d love to work on an individual concept for you.
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